David Gordon Posted January 20 In 2017, more than 8 trillion texts were sent, according to TextRequest. Ninety-eight percent of text messages are read in less than two minutes, and almost all are read within 24 hours, according to Pew Research. In contrast, the read-rate of email is approximately 20%, and only 14% of phone calls to businesses are answered without being placed on hold. That means clients can reach out to you easily, and conversely that there’s a direct line to your clients. Quote Share this post Link to post Share on other sites
