Review of VanillaSoft Dialers – The High Speed Dialer for Efficient Telemarketing

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VanillaSoft Autodialer Software

VanillaSoft Autodialer

VanillaSoft is an auto dialer software application that can be used for telemarketing campaigns. The cloud-based software will help derive greater efficiency and achieve substantial savings in administrative costs. The interface is user friendly and simple to use. It can be extremely useful for both telemarketing companies and home agents.

What can you do with VanillaSoft?

This auto dialer software can be the perfect tool for your telemarketing campaigns. The list of your contacts can be entered in to the software through which they can be called as and when required. With the dialing being automated, one can ensure that all leads all pursued to their logical conclusion.

As soon as the agent has finished speaking to a customer, another number would appear on screen and the persons number is automatically dialed. Auto dialing saves you a lot of time as the dead gap between each call is minimized. You can also deliver automated messages to your contacts to remind them of their appointments with your company.

  • Cold calling

  • Fixing of appointments

  • Pursuing hot leads

  • Handle multiple sales teams

  • Sell your services and products through the phone

Other Important Benefits That Come With Using VanillaSoft:

Manage your dashboard in real time

Through the help of browsers, all details on your sales team can be assessed in real time. This includes call data; campaign statistics, lead generation and other summaries that will help you streamline the process and improve performance.

Email Templates

The management can create custom-made e-mail templates that can be dispatched to customers quickly. This will help to cut down on time spent in replying to each client individually while answering simple questions or queries.

Recording calls for Training purposes

Calls can be recorded routinely for training purposes. The software is also effective at merging the recording with relevant details related to caller id, client name, time of call and other information.

How does the system work?

The cloud based auto dialer system from VanillaSoft can help you close in on more sales in quicker time. The software is inexpensive and easy to set up which means even home agents can have the dialer set up their residence with minimum fuss.

Here are some of the basic requirements that are required to set up your VanillaSoft auto dialer:

  • PC (usually desktop computer)

  • The auto dialer software

  • Modem

  • Phone connection with Internet facility

  • Headset and microphone

You would have to set the dialer system depending on the type of office you are planning to run. If you intend to have several operators use the auto dialer, then they will all each need the software, a PC, headset and phone connection to make the calls. If you plan on being the sole agent, then you can have your connection configured with a single phone line linked to your PC.

Auto dialer systems have become so popular because they are intuitive in nature. When a call is made they can assess if the receiver on the other end is human or if they are receiving an automated response. The dialer has the ability to also recognize between a machine and human voice based on how the receiver attends to the call.

The VanillaSoft auto dialer software accomplishes this in the following ways:

  • If a particular call rings more than 4 times, the chances of it being answered by a voice machine are greatly enhanced.

  • It also makes its assessments based on the timing of speech. If the voice on the other end is followed by a pause, it determines a human has received the call.

  • The call would then be rerouted to you. Based on the settings engineered by you, one can choose to have a live operator deal with the potential client or relay an automated message to the receiver.

  • This way you can make the maximum number of calls in the shortest possible time. In the long run it will enable you to reach out to larger audience and will also help you save thousands of dollars in administration costs.

Why VoIP is going to be technology of the future

Establishments today either use VoIP ( Voice over IP) or PTSN (Public Switched Telephone) for the purpose of telemarketing. VoIP is taking over PTSN because the latter is harder to configure and manage. It requires multiple modems and phone connections which only leads to increased costs eventually. You will find that they are mainly used in establishments that have their own in house marketing set-ups. They are gradually being phased out to make way for VoIP connections which offers a whole set of benefits that cannot be identified with PTSN networks.

Moreover VoIP is also the same technology that is used in platforms like Skype, from which calls can be made from one PC to another free of cost. The interface is more streamlined, which will help you, manage your telemarketing projects better. Auto dialer software’s like VanillaSoft, which employ cloud architecture, can be right fit for your business operations. With it, you can comfortably launch massive telemarketing campaigns in an organized manner that is both efficient and cost cutting.


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* The information provided is intended for licensed insurance agents only. It is not intended for the purpose of advertising the insurance products to the general public. Certain exclusions may apply. Plans offered by insurer. All products not available in all areas. Not affiliated with the United States Government or the Federal Medicare Program.

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